Frequently Asked Questions
Find answers to common questions about our luxury scents
Are your fragrances original and authentic?
Yes, Scèntual Fragrances only stocks 100% authentic products sourced directly from authorized distributors and the original fashion houses.
How should I store my perfume to ensure longevity?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity, such as a bedroom drawer.
What is the difference between Eau de Parfum and Eau de Toilette?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%), resulting in a longer-lasting scent compared to Eau de Toilette (EDT), which typically contains 5-15%.
Do you offer fragrance samples?
We provide complimentary discovery samples with every full-size bottle purchase to help you explore our wider collection.
Are your products cruelty-free?
We prioritize brands that adhere to ethical standards. Please check the specific product description for individual brand certifications regarding animal testing.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modification requests.